Resort Credits

Get the most out of your vacation by taking advantage of the Hard Rock’s Resort Credits. When you check in, your reservation will receive unlimited Resort Credits to use like cash during your stay. Head to the Spa for a relaxing deep tissue massage or get an adrenaline rush at Woodward, then pay just 25 cents for each credit you use.

Things To Know

  • All guests receive an unlimited amount of Resort Credits regardless of the length of their stay.
  • Resort Credits can be used for the Rock Spa, Posh Beauty Salon, Golf, Bali Beds, select Tours, and in the Woodward facility.
  • A 25% service fee will be charged upon check out. This means for every 100 Resort Credits spent, you will be charged $25 at check out.
  • You must present a Credit Card at check in to participate in the Resort Credit Program.


Vacation Planners are located in both lobbies and in the Convention Center during check in. To make an appointment or tee time prior to arriving in Mexico, send an email to Ricardo Requena Fournier ([email protected]) with the subject line “Panic en la Playa Program Vacation Planner Reservation Request” and include the following information.

    1. Full Name
    2. Service (ex. relaxing massage 50 min, golf, haircut)
    3. Time (ex. 10:00 am)
    4. Date (ex. Jan 25)
    5. Therapist / Male or Female

Spa & Salon

Relax and rejuvenate at the luxurious Rock Spa® or unleash your inner diva at the Posh® Beauty Salon. Indulge in an extensive menu of spa services including the signature Temazcal treatment, for an authentic Mexican purifying experience. There is no limit to how many Resort Credits can be used at the Spa so treat yourself! All spa packages include complimentary use of the hydrotherapy facilities on the day of your appointment.

Hard Rock Golf Club

Spend the day with friends at the beautiful Hard Rock Golf Club Riviera Maya! The Hard Rock Golf Club was awarded the Trip Advisor Certificate of Excellence thanks to 18 flawless holes and 7,136 yards of challenging play. Located just 20 minutes from the Hard Rock Hotel, this course features stunning natural beauty surrounded by exotic wildlife and ancient Mayan ruins – the perfect way to enjoy an afternoon on the fairways.

Bring your own clubs or rent some from the Golf Club. The Hard Rock Vacation Planners can help you find a Tee Time and make all the arrangements.

Woodward Riviera Maya

If your idea of a vacation involves action-packed fun, make sure to hit Woodward Riviera Maya, an impressive 20,000 sq. ft. shrine to lifestyle sports built for thrills and designed for all levels.

Test your ninja skills in the obstacle course, fly high on trampolines, skate the ramps, or jump in the foam pit. Borrow a GoPro to capture all your stunts as you check out all of this unique facility’s awesome features – then edit a piece to show your friends back home!