Privacy Policy

Your privacy is critically important to us.
Cloud 9 Holdco, LLC is located at:

Cloud 9 Holdco, LLC
255 NE 6th Avenue Unit B
Delray Beach, FL 33483
United States

It is Cloud 9 Holdco, LLC’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to panicenlaplaya.com (hereinafter, “us”, “we”, or “panicenlaplaya.com”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Cloud 9 Holdco, LLC collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Cloud 9 Holdco, LLC’s purpose in collecting non-personally identifying information is to better understand how Cloud 9 Holdco, LLC’s visitors use its website. From time to time, Cloud 9 Holdco, LLC may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Cloud 9 Holdco, LLC also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on panicenlaplaya.com blog posts. Cloud 9 Holdco, LLC only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Cloud 9 Holdco, LLC’s websites choose to interact with Cloud 9 Holdco, LLC in ways that require Cloud 9 Holdco, LLC to gather personally-identifying information. The amount and type of information that Cloud 9 Holdco, LLC gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at panicenlaplaya.com to provide a username and email address.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Cloud 9 Holdco, LLC and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Google AdWords for remarketing

panicenlaplaya.com may use the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Aggregated Statistics

Cloud 9 Holdco, LLC may collect statistics about the behavior of visitors to its website. Cloud 9 Holdco, LLC may display this information publicly or provide it to others. However, Cloud 9 Holdco, LLC does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, Cloud 9 Holdco, LLC uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Cloud 9 Holdco, LLC uses cookies to help Cloud 9 Holdco, LLC identify and track visitors, their usage of panicenlaplaya.com, and their website access preferences. Cloud 9 Holdco, LLC visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Cloud 9 Holdco, LLC’s websites, with the drawback that certain features of Cloud 9 Holdco, LLC’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Cloud 9 Holdco, LLC’s use of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, Cloud 9 Holdco, LLC may change its Privacy Policy from time to time, and in Cloud 9 Holdco, LLC’s sole discretion. Cloud 9 Holdco, LLC encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Cloud 9 Holdco, LLC is firmly committed to your privacy and the protection of your information. We respect your time and attention by controlling the frequency of our mailings. Cloud 9 Holdco, LLC is affiliated with a number of other business entities and subsidiaries, some of whom offer services for specified events (each, an “Affiliate”). This Privacy Policy applies to Cloud 9 Holdco, LLC and each Affiliate and Subsidiary. For the purposes of this Privacy Policy, each of “we,” “us,” “our,” and “ours” refers to all of Cloud 9 Holdco, LLC and each Affiliate and/or Subsidiary.

Information We Collect
How we collect and store information depends on the page you are visiting, the activities in which you elect to participate and the services provided. You can visit many pages on our website without providing any information. Other pages may prompt you to provide information, such as when you sign up for an event, request certain features (e.g., newsletters and other products), or make a purchase. You may also provide information when you participate in voting and polling activities, message boards and chat rooms, and other interactive areas of our website.

To better serve website visitors and guests, Cloud 9 Holdco, LLC collects two basic types of information from you.

Personally identifiable information:
This is information that personally identifies one individual from another. This information is voluntarily provided to us by our guests and is used by us for purposes such as buying products or services and directing delivery of newsletters. Supplying such information is entirely voluntary. But if you do not supply the information we need, we may be unable to provide you with services we make available to others or that you request.

Aggregate user and tracking information:
This information gives us insight on how our guests use our website and our other products. This data is anonymous in nature and does not contain any personally identifiable information. We use this information to ensure that our website, e-mails, events, and marketing efforts continue to appeal to our guests.

We use security measures to protect against the loss, misuse and alteration of data used by our system.

We will never share, sell, or rent individual personal information with or to anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you correspondences based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you. Our subscription newsletters are free and are sent out periodically, or more frequently when information is time-sensitive. Visit the event website to view our mailing list subscription page to see all of our available newsletters.

Email from us is delivered from domains such as @panicenlaplaya.com, @cloud9adventures.com and @cloud9reservations.com. To ensure proper delivery of our emails, take a moment now and add these domains to your address book, trusted sender list, or company white list.

If you are a registered guest of one of the events for which we provide services, you will receive more frequent email updates regarding the event. These updates will alert you to new news items, remind you of our payment schedule and feature specials from our sponsors. Email is the most effective way for us to communicate with you and we appreciate you paying close attention to each of our notices. Unless specifically requested otherwise, guests of any Cloud 9 Holdco, LLC event are also placed on the general Panic en la Playa newsletter subscription.

Data that we collect for our events is kept on record indefinitely while newsletter subscription data is kept only as long as you are an active subscriber. Opting out of any one of our newsletters will remove you from all of our newsletters so we encourage you to always MANAGE YOUR PREFERENCES prior to opting-out.

Children
With the exception of guests booked for one of our events, Cloud 9 Holdco, LLC and it’s affiliates and subsidiaries do not knowingly collect or solicit personally identifiable information from or about children under 13 except as permitted by law and with the permission of such child’s parent or guardian. If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe that Cloud 9 Holdco, LLC has any information from or about anyone under 13, please contact us at:

Panic en la Playa Attention:
Privacy Coordinator
255 NE. 6th Avenue.
Unit B
Delray Beach, FL 33483

About This Policy
Cloud 9 Holdco, LLC Privacy Policy was last updated on MAY 23, 2023. Cloud 9 Holdco, LLC reserves the right to change, alter or modify this Privacy Policy for any reason at any time. In cases where there are substantial material changes to our policy with regard to the manner in which Cloud 9 Holdco, LLC handles personally identifiable information, Cloud 9 Holdco, LLC will provide prominent notice of the changes on our website.

Special note: Other websites that Cloud 9 Holdco, LLC links to may collect your personally identifiable information. The privacy policies and information sharing practices of these websites is not covered within Cloud 9 Holdco, LLC privacy policy.

Governing Law
This policy and the use of this website are governed by Florida law. Any claim related to the website or this policy shall be brought in a federal or state court in Palm Beach County, Florida, within one year after the claim arises. You agree no such claim may be brought as a class action. Users of this website consent to the jurisdiction and venue of such court as the most convenient and appropriate for the resolution of disputes concerning this policy. Cloud 9 Holdco, LLC is controlled, operated and administered entirely within the United States. If you are located outside the United States, please note the information you provide to us will be transferred to the United States. You hereby consent to this transfer.

If you ever have any questions about our privacy policy, please contact us. We respect your rights and privacy, and will be happy to answer any questions or concerns you might have.

Cloud 9 Holdco, LLC
Attention: Privacy Coordinator
255 NE. 6th Avenue.
Unit B
Delray Beach, FL 33483