Bring your children to experience Panic en la Playa!


Rates are based on the age of the child at the event, not at the time of booking the reservation.

  • FREE for children ages 0-3
  • $599 for children 4-12 years old
  • Children 13 and older are considered adults for the event
  • Extra nights for children ages 4-12 are $79/night per child for Deluxe/Platinum suite or $149/night per child for Rock Suites.
  • Airport transportation is $77 roundtrip and $47 one way. If traveling with children, you should also have transportation purchased for them regardless of age. Car seats for children 2 & under are available upon request.


How To Add Your Children
  • Be sure that your children are attending before adding them to your reservation, as this is non-refundable and must be paid in full.
  • Select your room occupancy based on the number of adults on the reservation. Keep in mind the maximum occupancy for a double is 2 adults + 2 children and a triple is 3 adults + 1 child.
  • Each child will need their own Cloud 9 Account.
  • Please add each child’s name and birthdate in the Preferences and Special Requests comments box.
  • Cribs are available upon request, please indicate your request in the Preferences and Special Requests comments box.
  • Car seats are available upon request by leaving the request in the Preferences and Special Requests comments box.

For large families, we recommend a Two Bedroom Rock Suite. This suite features two bedrooms, living area, and balcony so there will be plenty of room for kids to play while parents sleep in. Families can also purchase two separate rooms that adjoin. Those wanting to book two adjoining rooms would need to reserve either Rock Platinum Double Sky Terrace King Bed & Deluxe Gold Double Beds OR Deluxe Gold King Bed & Deluxe Gold Double Beds.

Roxity Kids Club

  • The Roxity Kids Club is open to all guests ages 4 to 12.
  • Children under 4 must be accompanied by an adult.
  • There are activities offered that your children can participate in.
  • Please check with the concierge upon arrival for details on how to register.


  • In-room babysitting is available at the Hard Rock Hotel through the Cancun Nanny Service.
  • Cancun Nannies are screened, bilingual, fully insured and CPR certified.
  • Charges start at $18 USD per hour plus a $25 USD taxi fare after 6pm. Fee must be paid directly to the nanny. *
  • Reservations with the nanny service must be made at least 6 hours in advance.
  • Any cancellation of services must be received 4 hours prior to the service or a fee will be charged to your room.
  • You cannot use resort credits to pay for nanny services.
  • Please contact Cancun Nanny Services directly or contact the front desk at the Hard Rock Hotel Riviera Maya once you arrive for further detail

* Prices and cancellation fees are subject to change. Please be sure to verify pricing and any additional fees before you book services.


Slide into the ultimate fun zone at Hard Rock Riviera Maya’s brand new waterpark, Rockaway Bay! Designed for children and adults alike, the three sections of the park feature a variety of different slide styles and sizes for children, teens, and adults of all ages. So, whether you have kids or are just letting your inner child out to play, fun is guaranteed for all ages. Access to the waterpark is part of your all-inclusive package.


Woodward Riviera Maya is a 20,000 sq. ft. shrine to lifestyle sports built for thrills and designed for all skill levels. Test out your ninja skills in the obstacle course, fly high on trampolines, skate the ramps, or jump in the foam pit. Guests must be 7 and up to participate in the action park or little ones from ages 3-6 can sign up for a micro session between 10am-12pm. Reservations for Woodward can be made in the lobby for 2 hour sessions and at a discounted rate using your Resort Credits.